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FAQ

1. Do I need to complete the HAZWOPER 8 hour refresher training in one eight-hour session or one 40 hour session for the 40 hour HAZWOPER course?

No. The individual taking the training knows when they need a break, and the course has been designed so that they are in charge. They may enter and exit the course whenever they choose without risking losing accumulated study time.

2. Do I need to use the same computer the whole time I’m completing the training, or can I also use my home computer?

You do not have to use the same computer for all of your training. Our server tracks the individual’s registration and study information, so there is no requirement for using the same computer – no cookies are used like in some programs.

3. How do I register?

We have made it very simple. From the course menu, select the course you want to take. Click the button located at the bottom of the page that says “Register”. This takes you to a simple, fill in the blank page where you will complete your name, address, and company information. You will need to select a “user name” and password – this will be anything that is easy for you to remember, and you will use it when entering the course again after taking a break. Also, you will be asked about payment method. We accept MasterCard, Visa, American Express, personal or corporate checks, and purchase order numbers. Our servers are secure, so you can enter your card number with assurance.

4. Our company needs to train several people, but their training is due at different times during the year. How can you do this for us?

With a corporate subscription, you pay for everyone that will be taking the training (subscriptions are at a reduced rate), and we set up a database for tracking your people. They simply login – being sure to list the company name – and we match it against the subscription. That way, your company isn’t inundated with invoices for each separate employee.

5. I’m a corporate compliance officer and need updates on my employees as they complete their training.

That is simple. We can either set up a database that you can view for current information on your employees, or we can provide regular updates to you.

6. What if I don’t pass the test?

First of all, the exam is designed to test your understanding of the fundamentals, not to trick you. Immediately after submitting your exam, you will receive feedback onscreen, and always have the option of re-submitting the exam.

7. If I’m taking the HAZWOPER refresher training, how do you know if I spend the required eight hours before taking the test?

You cannot access the exam until you have spent eight hours in training. We have very unique programming which records the cumulative amount of time spent studying – the timer will show in the bottom right hand of the screen – and will only allow entry into the exam after reaching the required time.

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